Rising Tide Coaching ("we", "us", "our") is committed to protecting the privacy of athletes, parents, and visitors. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information necessary to deliver coaching services, manage events, and operate the website.

• Personal details — name, email, phone, emergency contact.
• Athlete data — training history, performance uploads, attendance, injury notes when provided.
• Payments — payment details processed by third‑party providers; we do not store full card numbers.
• Technical data — IP address, device, browser, cookies, and analytics.

2. How We Use Your Information

• To provide coaching, schedule sessions, and manage memberships.
• To communicate event updates, safety notices, and program changes.
• To analyse training data and improve athlete performance.
• To comply with legal, insurance, and safety obligations.

3. Sharing and Third Parties

We only share data when necessary to deliver services or when required by law.

• Service providers — payment processors, training platforms (e.g., TrainingPeaks, Garmin), and event registration systems.
• Coaches and staff — limited access to athlete information for training and safety.
• Legal requests — when required by law or insurance claims.

We do not sell personal information to third parties for marketing.

4. Cookies and Tracking

We use cookies and analytics to improve site performance and understand visitor behaviour. You can disable cookies in your browser, but some features may be affected.

5. Children and Minors

For junior athletes we collect information only with parent or guardian consent. Training data for minors is used solely for coaching and safety purposes.

6. Your Rights

You may request access to, correction of, or deletion of your personal information. To exercise these rights contact us using the details below. We may retain certain information where required for legal or safety reasons.

7. Data Security

We implement reasonable measures to protect personal data. While we strive to secure information, no online system is completely risk free.

8. Contact

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent changes.